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Shipping
How much does shipping cost?
- Standard Shipping: Free shipping
- Expedited Shipping: USD $20.00 per Order
- Optional Gift Wrapping: USD $9.99 per Order
How long until I receive my order?
We supports worldwide shipping.
Customers can estimate when to expect their order’s arrival by using the formula below:
Production Time + Transit Time = Estimated Arrival
PRODUCTION TIMES | |
| Ready to Ship Product (Featured Category) | 1-2 Business Days |
| Made to Order Product (Designer Category) | 2-5 Business Days |
| Custom Image/Text Product(Personalised Category) | 3-7 Business Days |
TRANSIT TIMES | ||
| Shipping Region | Estimated Delivery* | Shipping Method |
| US | 7-14 Business Days | Standard (Free Shipping) |
| CA,EU,AU | 10-20 Business Days | Standard (Free Shipping) |
| Other Areas |
15-30 Business Days | Standard (Free Shipping) |
| US,EU,AU | 2-5 Business Days | Expedited (Extra cost $20/Order) |
| Other Areas | 3-10 Business Days | Expedited (Extra cost $20/Order) |
*Some standard shipping carriers are still experiencing delays due to the effects of COVID-19. These delays may impact package tracking information and extend delivery times.
***Canada- orders are currently experiencing an additional 5-7 business day delay, with a few orders seeing delays of up to 15 business days.
***Overseas islands (US, UK, FR etc.) shipping time may be delayed up to 45 Business days
***APO/FPO, due to shipping issues will be delayed up to 30 Business days
International Destinations- In rare cases, some orders may experience an additional 1-3 weeks of transit time.
Do you provide Expedited Shipping?
Yes, we provide Expedited Shipping service for all countries.
The cost of each order is $20, and the fulfillment carrier company is DHL or Fedex.
Do you provide Gift wrapping?
Yes, The cost of each order is $9.99.
Note: we use wrapping paper and ribbon packaging (in special cases, we will packing with gift boxes or gift bags)
If you cannot choose or have special requirements, please contact us in advance
Can the order be delivered to Multiple Addresses?
We do not offer the shipment to multiple addresses for a single order.
If you would like items delivered to multiple addresses, please place those orders separately.
Delivery Time Exceeded?
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email support@crushhomes.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Will i be charged VAT Taxes?
All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges.
We recommend contacting your local customs office for more information regarding your country’s customs policies.
Email: support@crushhomes.com
CN Office Address:
9th Floor, East Corner, No. 226 Pingchuan Road, Wangjiang Community, Baiyun Street, Dongyang City, Jinhua City, Zhejiang Province
China 322100
Working Time: 9:00-17:00 (GMT+8)